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FAQ

Does iJoomla Surveys work with Joomla 2.5 and Joomla 1.7?

 Yes, both versions are supported, as well as Joomla 1.5.

What is iJoomla Surveys?

iJoomla Surveys is a component for Joomla that allows online businesses to create surveys, collect information and analyze data for business, education, research, marketing and more!

How Long Is the License Good For?

We offer two types of subscription plans:

  • One-Year Subscription - You get support and access to upgrades for one year. Once the year is over, you can renew your subscription at a 40% discount.
  • For Life - You get support and upgrades for life! If you buy this plan, you'll never have to purchase this product again

Note: For both plans, the support is for the registered domain only, but you can install the extension on any domain.

Why Should I Conduct Surveys?

There are a number of reasons why you should conduct surveys:

  1. Ask your customers what they think and they'll know you care about their opinions.
  2. You'll learn the views of your visitors, customers and potential customers.
  3. You'll have the sort of immediate feedback that's impossible to get any other way.
  4. With multiple surveys at different times, you'll be able to track changes in your customers' needs.
  5. The right survey will give you a powerful tool that can help your business or site grow.

How Much Does It Cost?

Unlike other, non-Joomla survey applications that charge between $20 and $250/month -- and still limit the number of responses you can receive -- iJoomla Surveys costs only $79.95. Once you purchase iJoomla Surveys, it's yours with no survey number, question or response limitations. All upgrades and support for the registered domain are free for one year.

How Many Surveys Can I Have on My Site?

As many as you want! You can have an unlimited number of surveys on your site and accept as many responses as you wish.

How Many Questions Can I Have for Each Survey?

You can place as many questions as you wish on your surveys, but keep in mind that your users' patience is limited. Ask too many questions and they may not complete the survey.

What Types of Questions Can I Create?

What Is a Skip Logic and When Should I Use It?

Branching and Skip Logic allows respondents to be routed to a new set of questions according to their answers. For more information click here.

Who Actually Programs the Surveys?

You. iJoomla Surveys provides a simple interface that walks you through the process of building a survey and we've done everything we can to make the process as simple as possible.

Who Comes Up with the Questions?

You do. All you have to do is identify the information you want to collect and formulate your questions.

Which SEF Works with iJoomla Surveys?

  • sh404 SEF
  • SEF Advanced
  • AceSEF
  • Core SEF

Can I Add Images to My Surveys?

Yes, you can add images to different surveys and to different pages inside the surveys. The description of the survey and internal pages also allows you to include links and other HTML code.

Do You Have Advanced Features for Designing Surveys?

Yes, we offer many advanced features for creating complex surveys. They includes Skip Logic, answer randomization and much more.

Is My Data Safe?

Yes. All data is saved on your database and only you have access to it. You can also choose to show or hide the results of the survey.

I'm Just Learning Joomla. Can I Still Use iJoomla Surveys?

Yes. You only need basic Joomla knowledge to use the iJoomla Surveys component. Although you will need to know how to install components and modules and how to add images and so forth.

I Want to Upgrade to the Lastest Version. Will I Lose My Information?

No. Upgrading will not lose any of your survey information and it's safe to uninstall and reinstall the component.

Can I Make Changes to the Code?

The entire code is not encrypted (starting from May 11, 2010) and you can modify it as you wish.

What Are the Terms of Use for iJoomla Surveys?

You may install iJoomla Surveys on more than one domain. However, we will only provide support to the domain you register with us.

Can I Control the Colors and Appearance of my Surveys?

Yes. By using CSS, you can change the fonts, background, text size and more. You can also download different CSS files from our free downloads section.

Can I Export the Results as CVS?

Yes, you can export the results of each of your surveys as CVS and then use it to create charts, graphs and other items with MS-Excel and other tools.

Do You Support Other Languages for iJoomla Surveys?

Yes, we currently support the following languages for iJoomla Surveys:

  • Dutch
  • French
  • German
  • Greek
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Turkish

You can download translations to all of our languages here.

Note: We used Google Translate to translate the language files, which means the translations may not be perfect. However, it will save you 95% of the time you would have spent translating it yourself.

Try It for 90 Days at No Risk!

$77



If, for any reason, you're unhappy with iJoomla Surveys, we will give you your money back. No questions asked!

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